Support Center

Knowledge Base: ProPresenter
DVD Initialization error
Posted by Renewed Vision Support on May 11, 2012 at 03:28 PM
Updated by Renewed Vision Support on Aug 13, 2015

If you see an error message that says "There was an initilization error" when opening either DVD Player.app or ProPresenter for Mac, it means that another application is already open and controlling the DVD player. This can be caused by having two copies of ProPresenter open or by having Apple DVD Player open before launching ProPresenter. Close both applications and relaunch the one that you need to use.