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Below are the minimum requirements for legacy versions of ProPresenter. If you are looking for the minimum requirements for ProPresenter 6 please click here [http://support.renewedvision.com/index.php...
This is due to one of several DVD issues: * The DVD is in use by another application (Apple's DVD Player software) - _SOLUTION: Quit both apps and restart ProPresenter._ * The DVD database has ...
You can add custom Group Labels (Pro5 & Pro6), custom Slide Labels, and custom Library Categories in ProPresenter. To do this, open ProPresenter's Preferences and go to the Labels tab. You can also ri...
ProPresenter handles the shadow (or drop shadow) of text and objects from the Object Properties tab. Shadow is not considered a text property, so you won't find it on the Text Properties tab in the Ed...
ProPresenter is a 32-bit program, so it receives no direct benefit from running in a 64-bit version of Windows. However, you may see a general performance boost by running the program in this environm...
We include a small sample of public domain hymns that you can download into ProPresenter. The link to add these files to your library is available from the Information Center in ProPresenter. You can ...
If you have a background assigned to a slide but don't want to change backgrounds when you click the slide, simply press the Option (Mac) or Alt (Windows) key before clicking the slide. While holding ...
If you have purchased a ProPresenter 6 Single User License for Mac or Windows, but need to change platforms, there is a $99 fee. This can be purchased through our Store by going to the ProPresenter 6 ...
Trial codes are issued for two weeks since we provide the demo version without a time limit. While the demo version does have a watermark on the output, it is fully functional otherwise, including bei...
As of 2012 we are no longer allowed to distribute the 1984 NIV to new customers. Zondervan has released an updated 2011 NIV and has required us to replace the 1984 version with this newer translation....
If you've ever been asked to show a video call through ProPresenter using a program like Skype(R), iChat(R), FaceTime(R) or similar program, don't worry! There's a way to do this using a couple of fre...
Any remote that works with a Mac or a PC and can emulate arrow keys will be able to accomplish this as arrow keys advance slides and change songs. The remote will need to be able to send Left and Righ...
Adding new Bibles is not a quick process since we have to secure licensing with publishers and get a copy of the Bible text that we can convert to our database format. Please refer to the link below...
The Click-to-Run version of Microsoft Office Home and Student or Home and Business is not compatible with ProPresenter. You will need to install the MSI-based edition of Microsoft Office. This version...
ProPresenter's Clocks has a feature called "Overrun". This option allows your clocks to run past 00:00 and show a negative time when someone has run over their time limit. If you are already using Clo...
If you are unable to deactive a license yourself due to your computer being reformatted or the hard drive failing, you can contact our Customer Support team here [http://support.renewedvision.com/inde...
ProPresenter makes it easy for you to show any additional song information that you need. This could be the full copyright information, or simply the song title and artist, or the song number in your ...
This table is an outline of the DMX specification for ProPresenter 5. DMX channels are generated using the Base Address that you specify, so it does not have to start at Channel 1. If you change the b...
This table is an outline of the DMX specification for ProPresenter 6. DMX channels are generated using the Base Address that you specify, so it does not have to start at Channel 1. If you change the b...
Not necessarily. The Multi-Screen Module is an add-on feature that utilizes multiple screens, but you may simply have multiple screens because of siteline issues in your room. The Multi-Screen Modul...
We do not offer any discounts on our products. Our products are largely made for non-profit organizations and have been priced with respect to this concern. As such, there are no discounts off of the ...
Prezi is not supported by ProPresenter. Due to how Prezi presentations launch, they do not work well with ProPresenter.
If you see an error message that says "There was an initilization error" when opening either DVD Player.app or ProPresenter for Mac, it means that another application is already open and controlling t...
If you are able to see the video from your DVD but do not hear any audio then you will need to install DScaler. This is a free open source codec that solves a DVD codec issue with Windows for most use...
When you are changing computers the fastest way to get everything from one computer to another is to use the Local Sync feature. Note that this should only be done with two computers running the same ...
Media cues are either videos or still images. You can quickly tell the difference by looking for the timecode in the bottom left corner of the media cue. If it has a time code, then it's a video. If t...
ProPresenter supports having multiple Libraries. This can be useful if you have multiple groups sharing one computer and you don't want to get all of your Library files mixed together. Say you want yo...
By default, ProPresenter includes the most commonly used features in the toolbar. However, there are some features you may not need that you want to remove from the toolbar, or others that you may wan...
We often get asked how to create a looping presentation in ProPresenter. The only way to do this is by creating a new presentation with your files, and then adding Go To Next Timers. When you create y...
The time may come that you need to delete files from your Video/Image Bin either because you've decided you have way too many files loaded, a bunch of broken links, or you need to remove one-time-use ...
One of the best ways to find out information about your computer is through a built-in program called DirectX Diagnostics ("DXDiag"). The primary use of DXDiag is to gather information about your vide...
OVERVIEW Getting your output/outputs to show up on your screens is a fairly simple task, but there are a few steps to it, and skipping any of the steps may result in the output not working. Lets tak...
If you are upgrading from ProPresenter 3 to ProPresenter 4 or ProPresenter 5 for Mac you can import your Pro3 library and media. To access this option, click on the FILE menu, select IMPORT and then c...
EasyWorship doesn't provide an easy way to export songs as a text file. This makes it difficult to convert your database from EasyWorship to ProPresenter. The previous tool that worked with older vers...
OVERVIEW ProPresenter is great at importing text documents (including Microsoft Word documents). Since there is no standard file type for song lyrics, the default is plain text in a structured forma...
ProPresenter is great at importing text documents (including Microsoft Word). Since there is no standard file type for song lyrics, the default is plain text in a structured format (as commonly seen i...
OVERVIEW ProPresenter makes it easy for you to connect to SongSelect and import songs directly into ProPresenter. Note that the use of SongSelect requires a SongSelect account; you can find out more...
Follow these steps to download and install Bibles inside of ProPresenter 4 and ProPresenter 5. NOTE: We changed the way that Bibles are installed in ProPresenter 6, so if you are using ProPresenter 6 ...
ProPresenter is a download-only software. If the computer you will be running ProPresenter on doesn't have a decent Internet connection, you can download the program's installer file on any computer (...
If you are running ProPresenter with a widescreen resolution you may have noticed that some of your PowerPoint files display with black bars on the left and right side of the presentation. This is cau...
ProPresenter registration information is unique to each version of ProPresenter. A code for ProPresenter 5 won't work in ProPresenter 6, and vice versa. When you purchase ProPresenter as an upgrade or...
You can retrieve registration information for all your Renewed Vision software products by going to this link [http://www.renewedvision.com/request_lost_code.php]. Enter the email address that was use...
If you are using ProPresenter 5 you also have the option to rip the DVD clip to your hard drive for local playback rather than relying on DVD media. You will need to install the HandBrakeCLI first in ...
ProPresenter has the ability to playback clips from DVDs. To access the DVD player, click on the DVD button in the toolbar or select DVD from the View menu. When you open the DVD player you will see...
OVERVIEW Upgrading from one version of ProPresenter to another version is made simple by the Import from Previous Version ability in ProPresenter, but what if you are trying to upgrade AND move comp...
Once you have installed your Bible translation(s) you can access it from within ProPresenter. To use Bibles in ProPresenter, click on the Bibles button in the toolbar or from the View menu. When the...
There are three slide transition options and two media transition options. Presentation Transitions apply to anything that you add in the Slide Editor. Generally this is just going to be text/lyrics, ...
Keynote files are not able to be converted into ProPresenter, however you can add them to a playlist and trigger them to open in Keynote directly. To do this, simply drag the Keynote presentation from...
If you are having trouble logging into SongSelect or downloading songs, there are a few things to check. The first is to make sure you are using the right username and password. Keep in mind that th...
If you have a mapped network drive or use , you may not be able to access it initially through ProPresenter. This is actually caused by a system-level setting with the UAC (User Acces Control) that ha...
This issue you have described is generally caused by a corrupted Video/Image Bin file. You will need to remove this file since there isn't a way to fix it. This will clear your entire Video/Image Bin,...
ProPresenter makes it easy for you to get the majority of document formatting done during the import process. By provide a few basic options to the import process, the program can create slide breaks ...
If you are having issues with your Library not searching or showing all of your files in ProPresenter for Mac then it might be due to an indexing problem in your operating system. Please follow these ...
The issue is that the default.pro5pl file that contains all of your playlist information has gotten damaged somewhere, somehow, one at least one computer. After syncing, that issue was potentially pus...
All media in ProPresenter supports three scaling options: Scale to Fit, Scale to Fill, and Stretch to Fill. By default, Backgrounds use Stretch to Fill and Foregrounds use Scale to Fit. You can change...
If you are using the keyboard shortcuts for the MultiScreen Module, you may find that they cause your screens to re-arrange themselves. This is caused by a setting in the Matrox Desktop Management Pre...
If ProPresenter is hidden behind your Output or Stage Display when you open the program or when you enable one of those outputs, it only takes a few seconds to fix. The steps below will walk you throu...
Our ProPresenter 5 tutorial videos are all available on our Youtube channel [https://www.youtube.com/playlist?list=PL3D79D41217FFEF9F]. Keywords: tutorial, tutorials
Any registered copy of ProPresenter can access the free media bundle that comes with the software. It doesn't matter if you purchased directly from us or through a reseller, we make this bundle availa...
ProPresenter Remote requires iOS 8.0 or later for iPhone (4s and above), iPod Touch, or iPad, ProPresenter 4 or later, and a Wi-Fi connection shared between your computer and your iPhone. More feature...
If you've been keeping up with any tech news over the last few days you've likely seen a number of articles suggesting you immediately remove QuickTime. Computer security company Trend Micro has repor...
ProPresenter 5, ProPresenter 6, and ProVideoPlayer 2 all support RS232 controll via GlobalCache. The Global Cache iTach, IP to Contact Closure with PoE (IP2CC-P) [https://www.amazon.com/Global-Cache-C...
The Stage Display app for iOS and Android function similarly. There are a few differences to conform to the design standards of the mobile operating systems, but they are identical for the most part. ...
ProPresenter uses the HandBrakeCLI to make it easy for you to rip DVD clips from within ProPresenter. If you run into any issue with DVD ripping, you may need to uninstall HandBrakeCLI and reinstall i...
The instructions below are for a full uninstallation of ProPresenter 5, including all user data and associated files. The steps listed will leave the Renewed Vision folders intact, ensuring you don't ...
Windows 8 does not include DVD support out-of-the-box, and Microsoft no longer sells the Media Center add-on for Windows 8 Pro. If you did not get Media Center while it was being offered, it is unlike...
The minimum requirements for ProPresenter 6 are listed below. If you are looking for the minimum requirements of a previous version of ProPresenter please click here [http://support.renewedvision.com/...
There are over 50 Bibles available for ProPresenter including many non-English Bibles. Many of the Bibles are available for free since they are public domain now (the copyright has expired), but for t...
The ProPresenter Information Center is a central spot to quickly access several support tools and some other tools for ProPresenter. By default it is set to show at startup each time you launch ProPre...
ProPresenter requires a dedicated video card in your computer in order to have enough graphics processing power to handle videos well. Many computers are designed for home and office and only ship wit...
ProPresenter handles the majority of media files as Backgrounds or Foregrounds. Media that is added to a slide in the Editor is excluded from this explanation. Every media cue is marked with an icon...
We have partnered with WorshipHouseMedia [http://rv.worshiphousemedia.com]to power our built-in media store. If you click on the Store button in the toolbar inside ProPresenter you will be taken direc...
We do our best to ensure compatibility with the latest versions of PowerPoint for Mac and Windows, and try to support at least one previous version of PowerPoint if possible. As Microsoft updates th...
If you are seeing a mirrored version of your desktop (background and all icons) on your output screen, you have "mirrored displays" enabled. MAC USERS: * Press Command+F1 to toggle mirrored disp...
If you are being asked to enter your license information every time you try to launch ProPresenter then you have a permissions issue with the directory where the license file is stored. Fortunately th...
If you see this message after logging in, this means your user account does not have the proper permissions. You will need to ask your PCO administrator for an account with "Editor" or "Administrator"...
If ProPresenter does not open and the icon just bounces in the Dock, this generally means you have an older version of the program installed on a version of OS X that does not support it. The first th...
If you purchased a stage display adapter directly from us, you need to install the software driver for the device so that the computer recognizes the device. You can install this driver from the inclu...
If you see the ProPresenter loading screen several minutes after you launched the program, it likely means something hasn't completely finished loading. Most often this is the Playlist data under the ...
This issue only affects ProPresenter 4 and ProPresenter 5 users who have the default security settings enabled for OS X called Gatekeeper. This setting prevents any item that you don't download from t...
Due to the way YouTube's website works, playing a video within the ProPresenter Web browser does not work well. If you need to show a YouTube video we recommend getting the video file. Due to the comp...