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Viewing Customer License History in the Reseller Portal

The reseller portal gives you clear visibility into your customers’ purchase history and license activity. This makes it easy to track whether a license has been redeemed and when subscriptions are set to expire.

 

Step 1: Navigate to the Licenses Page

To access your purchase and license history:

  • Click Licenses from the left-hand sidebar

This will open the Licenses page, სადაც all customer orders and license details are listed.

 

Step 2: Review License Details

On the Licenses page, you’ll see a comprehensive list of all customer purchases, including:

  • Customer Name
  • Product Purchased
  • Purchase Date
  • Date Redeemed (when the customer activated their license)
  • Subscription Expiration Date
  • Reseller PO Number

This view gives you a quick snapshot of each customer’s license status.

 

Step 3: Search for Specific Customers or Orders

If you have a large number of licenses, use the search bar at the top of the page to quickly find what you need. You can search by:

  • Customer Name
  • Email Address
  • Reseller PO Number

 

When to Use This Page

The Licenses page is especially useful for:

  • Confirming whether a customer has redeemed their license
  • Checking subscription expiration dates
  • Reviewing what product was purchased
  • Verifying when an order was placed 

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