Needing technical assistance from a team member? We are here to help!
At Renewed Vision, we’re dedicated to getting you a response within an hour during our normal business hours. Our ticket support system allows the agent time to look into the issue in detail and provide a thorough response.
Please click here to open a ticket and we will reply to all tickets received before 4pm EST M-F the same day. We also offer weekend support via email for emergencies.
We offer online chat M-F from 10am to 4pm EST. Chat provides instant access to our team so they assist in a timely manner. Please look for the chat icon at the bottom right hand side of this page and click to initiate a chat with an agent.
Needing to talk on the phone is sometimes necessary, but we would appreciate you allowing us the opportunity to help you via email and chat first. This allows us to use screenshots, videos, and numbered steps to get your issue resolved. If you need to speak to one of our agents, you may do so by clicking here to schedule a call. Thank you for choosing Renewed Vision products, and for allowing us the opportunity to serve you!