Knowledge Base
This category will house all of the support related articles that are viewable by everyone.
General Topics
- Providing Feedback
- How to contact support
- What format should I use for video files to get the best performance?
- ProPresenter Supported Blackmagic devices
- How do I remove the menu bar from my output screen in OS X?
- Downloading Previous Versions of Renewed Vision Products
ProPresenter 6
- How do I uninstall ProPresenter 6 from my Mac?
- Pro6 Windows Freezes on Launch Due to MediaStack Import Error
- PowerPoint Import Errors on Mac OS Mojave
- Library missing after enabling iCloud Drive
- Setup ProPresenter Cloud Sync
- How do I display Messages in ProPresenter?
ProPresenter
- How do I delete all of the files from the Video/Image Bin?
- My computer screen is blank or shows the Stage Display when I open ProPresenter
- How do I get my output to show on my screens
- How do transitions work and where do I enable them?
- How do I show a DVD in ProPresenter?
- How do I import songs from SongSelect?
ProPresenter Modules
- Alpha Keyer Module in ProPresenter 4 and ProPresenter 5
- How do I set up the MIDI Module
- How do I set up the Master Control Module
- How Do I Setup the Edge Blending Module In ProPresenter 4 and 5?
- How Do I Set up the Multi-Screen Module
- Configuring the SDI Module in ProPresenter 4 and ProPresenter 5
Mobile Apps
PVP 3
- Stacking Effects in PVP 3
- How do I install PVP 3?
- Is there a demo/trial version of PVP?
- Will PVP ever be available for Windows?
- Supported Blackmagic Devices in PVP 3
- Using ProPresenter to get Text into PVP 3
ProVideoPlayer 2
- Can PVP 2 control the Video/Image Bin in ProPresenter like PVP 1 can?
- Custom image transition time
- How to create a looping playlist
- What are the minimum system requirements for PVP 2?
- DMX fixture list for PVP 2
- Does PVP 2 have a public API or AppleScript support?
ProVideoPlayer 1
ProPresenter Scoreboard
- Scoreboard Output Preferences
- Scoreboard Macros
- Baseball Scoreboard Controls
- Scoreboard Overview
- How to connect an OES Scoreboard Controller with ProPresenter-Scoreboard
- Installing ProPresenter-Scoreboard