Knowledge Base
This category will house all of the support related articles that are viewable by everyone.
ProPresenter 7
- Connecting to ProPresenter Control
- How to use Playback Markers
- ProPresenter+: What is it and how do I renew it?
- Using ProPresenter Control
- Welcome to ProPresenter -- Working through the Quick Start Guide
- Adding a Planning Center Plan to ProPresenter
General Topics
- macOS Ventura Compatibility
- Using Blackmagic Media Express to Troubleshoot SDI Output
- Radeon Pro Vega Graphics Cards on macOS
- How to contact support
- How to get access to a lost license
- ProPresenter Supported Blackmagic devices
ProPresenter
- Removing Files from iCloud Drive
- Removing Files from OneDrive
- Holman Christian Standard Bible no longer available
- My computer screen is blank or shows the Stage Display when I open ProPresenter
- How do transitions work and where do I enable them?
- How do I import songs from SongSelect?
ProPresenter 6
- ProPresenter6 End of Life Frequently Asked Questions
- Updating Your ProPresenter 6 Machine to Catalina
- Pro6 Windows Freezes on Launch Due to MediaStack Import Error
- PowerPoint Import Errors on Mac OS Mojave
- Library missing after enabling iCloud Drive
- How do I get my output to show on my screens
ProPresenter Modules
- Using SDI and NDI Outputs Simultaneously with ProPresenter 6
- Alpha Keyer Module in ProPresenter 4 and ProPresenter 5
- How do I set up the MIDI Module
- How do I set up the Master Control Module
- How Do I Setup the Edge Blending Module In ProPresenter 4 and 5?
- How Do I Set up the Multi-Screen Module (for versions prior to ProPresenter 7)
Mobile Apps
PVP 3
- Master Monitor Output in PVP3
- The Video Input Playlist in PVP3
- Using Matte Blend Modes in PVP3
- Stacking Effects in PVP 3
- How do I install PVP 3?
- Is there a demo/trial version of PVP?
ProVideoPlayer 2
ProVideoPlayer 1
ProPresenter Scoreboard
- How to Troubleshoot Serial Connections for ProPresenter Scoreboard
- Scoreboard Output Preferences
- Scoreboard Macros
- Baseball Scoreboard Controls
- Scoreboard Overview
- How to connect an OES Scoreboard Controller with ProPresenter-Scoreboard