Knowledge Base
This category will house all of the support related articles that are viewable by everyone.
ProPresenter 7
- Migrating ProPresenter Data to a New Machine
- ProPresenter Output Layers
- ProPresenter+: What is it and how do I renew it?
- Registering ProPresenter 7 / Moving a seat from one computer to another
- Adding a Planning Center Plan to ProPresenter
- Alpha Keying in ProPresenter
General Topics
- macOS Sonoma Compatibility
- Navigating the Differences Between Bible Translations
- System Screen Setup for Mac
- Using Blackmagic Media Express to Troubleshoot SDI Output
- How to contact support
- How to get access to a lost license
ProPresenter
- Using ProContent Inside of ProPresenter
- Removing Files from iCloud Drive
- Removing Files from OneDrive
- Holman Christian Standard Bible no longer available
- How do I import my library from MediaShout?
- What are the minimum system requirements for older versions of ProPresenter?
ProPresenter 6
- ProPresenter6 End of Life Frequently Asked Questions
- Common Crash Issues on ProPresenter6
- Updating Your ProPresenter 6 Machine to Catalina
- Pro6 Windows Freezes on Launch Due to MediaStack Import Error
- PowerPoint Import Errors on Mac OS Mojave
- Library missing after enabling iCloud Drive
ProPresenter Modules
- Using SDI and NDI Outputs Simultaneously with ProPresenter 6
- Alpha Keyer Module in ProPresenter 4 and ProPresenter 5
- How do I set up the MIDI Module
- How do I set up the Master Control Module
- How Do I Setup the Edge Blending Module In ProPresenter 4 and 5?
- How Do I Set up the Multi-Screen Module (for versions prior to ProPresenter 7)
Mobile Apps
PVP 3
- Master Monitor Output in PVP3
- The Video Input Playlist in PVP3
- Using Matte Blend Modes in PVP3
- Stacking Effects in PVP 3
- How do I install PVP 3?
- Is there a demo/trial version of PVP?
ProVideoPlayer 2
ProPresenter Scoreboard
- How to Troubleshoot Serial Connections for ProPresenter Scoreboard
- Scoreboard Output Preferences
- Scoreboard Macros
- Baseball Scoreboard Controls
- Scoreboard Overview
- How to connect an OES Scoreboard Controller with ProPresenter-Scoreboard