How to Hide Privacy Indicators on External Displays in macOS Sonoma 14

macOS users can now hide privacy indicators (orange and green dots) on external graphics displays in macOS Sonoma 14.4 and later, ensuring a distraction-free presentation environment. This requires macOS Sonoma, 14.4 or higher 1. Start U...

Choosing the right PCI Chassis

Selecting a PCI chassis for use with our products will require consideration of several technical aspects to ensure optimal performance. The choice of PCI chassis can significantly impact the smooth operation video playback and inges...

ProPresenter Account Manager

Organizations who have an active ProPresenter subscription have access to our online account manager. Users are able to make changes to an organization’s information, add, edit, or remove users from an organization, view active seats and...

Navigating the Differences Between Bible Translations

ProPresenter has the ability to display multiple Bible translations at the same time. Unfortunately, sometimes with certain translations, the Bible verses may not line up. This is due to translation choices when the Bible was initially t...

System Screen Setup for Mac

To setup your screens in ProPresenter, you first need to ensure that your system screens are setup appropriately before you configure the screens in ProPresenter.    To access your system display settings go to "System Settings" which is...

Using Blackmagic Media Express to Troubleshoot SDI Output

When you are having an issue with the signal, quality, or sync of a Blackmagic SDI Output in any of our programs (ProPresenter, ProVideoPlayer, ProVideoServer, or ProPresenter Scoreboard) one of the first steps is determining whether or ...

Radeon Pro Vega Graphics Cards on macOS

There is a history of issues with macOS and Radeon Pro VEGA graphics cards when the system's desktop outputs are used with non-HDCP compliant devices. Currently this is not something we have seen on Windows machines, but we have seen iss...

How to get access to a lost license

You can retrieve registration information for all your Renewed Vision software products by going to https://renewedvision.com/request_lost_code.php Enter the email address that was used to complete the purchase and an automated system wi...

ProPresenter Supported Blackmagic devices

The following BlackMagic devices have been tested and work with ProPresenter and the specified module. Most devices will work with the next feature down in the list. Some of the older devices are now considered legacy products, and to th...

Can I use ProPresenter and ProVideoPlayer on the same computer?

ProPresenter and ProVideoPlayer can be run simultaneously from the same Mac, but this is not recommended or supported. You will need to be proficient at assigning your outputs correctly in both programs in order for this to work.  We do ...

How do I become a reseller for Renewed Vision products?

We are very interested in adding quality resellers. If you feel your company will share what our products have to offer with your customer base and actively promote them, please let us know by filling out our reseller inquiry form here: ...