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PowerPoint Import Errors on Mac OS Mojave

This article deals with our legacy product, ProPresenter 6. For the ProPresenter 7 Knowledge Base, click HERE.

If you are importing a PowerPoint file into ProPresenter6 on Mojave, you may see an error message with the following text, "saved PowerPoint as PDF (temporary) failed".

Unfortunately, this is a known issue we've seen with PowerPoint 2011 and other older versions on macOS Mojave. Microsoft is no longer supporting this version of PowerPoint on the new OS and so your only option would be to update to a newer version such as PowerPoint 2016 or newer. This will allow our importer to begin working again. 

If you continue to have issues after upgrading the software or you are already on a newer version of PowerPoint, you also will need to check a setting on the computer itself.  You would go to System Preferences -> Security and Privacy -> Automation. In Automation, check the box to allow ProPresenter 6 to "control" Microsoft PowerPoint.

 

If for some reason you are still having issues, please contact our team directly at contact.renewedvision.com

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