How can we help?

Have confidence in your productions with exceptional 7-day a week support.

How to Connect the ProPresenter Remote App

If you’d like to control your presentation from a mobile device, the ProPresenter Remote app makes it easy—as long as it’s properly connected. Remember a minimum of ProPresenter version 20 is required. Here’s how to set it up:

  1. Launch Both Apps
    Make sure ProPresenter is running on your computer and that the ProPresenter Remote app is open on your mobile device.

  2. Enable Remote Access in ProPresenter

    • Go to Settings in ProPresenter.

    • Click the Network tab.

    • Scroll down to the Remote section.

    • Toggle Remote on and set a password of your choice.

    • Click Enter to confirm and lock in the password.

Screenshot 2025-07-10 at 1.01.06 PM.png

 

3. Connect from the Remote App

Automatic Connection

  • In the ProPresenter Remote app, your computer should appear under Available Connections.

  • Tap your computer’s name.

IMG_7E575DAB72BD-1.jpeg

 

  • You can also delete connections by swiping left and clicking the red delete icon.

  • When prompted, enter the same password you set earlier in the ProPresenter settings.

     

IMG_5404.PNG

 

  • Tap Connect.

Manual Connection

If you do not see your device on the "Available Connections" list, you can also try a Manual Connection

  • Tap "Manual Connection"

  • Enter the IP Address, Port Number, and Password that can all be located in the Network Tab of Settings

 

IMG_95843E6662EA-1.jpeg
Screenshot 2025-07-29 at 1.56.02 PM.png

 

Troubleshooting Connection Issues

If you continue to have issues connecting ProPresenter Remote to ProPresenter, try the following

  • Ensure that ProPresenter is running version 20 or higher. 

  • Ensure that the device running ProPresenter Remote and the one running ProPresenter are connected to the same network. 

  • Restart both ProPresenter Remote and ProPresenter

  • Test on a different network to eliminate any potential issues with a specific network

  • Test at different times during the week to determine if the issue might be linked to a higher traffic time on your network. 

  • If you have multiple devices connected to ProPresenter, try connecting just one. While there is no technical limit on the ProPresenter side for number of remote connections, it is possible you will run into network bandwidth limitations.

 

Comments

0 comments

Please sign in to leave a comment.