This article covers how to ensure your ProPresenter data is stored locally on your computer instead of syncing through cloud services such as OneDrive, iCloud Drive, Dropbox, or Google Drive. ProPresenter’s data structure works best when files are stored locally and not automatically backed up or synchronized through a third-party service.

If your data is being stored in a folder managed by a cloud service, you may experience issues such as missing media, missing files, or “Downloading Remote Content” messages within the app.

To avoid these issues, you can duplicate your current workspace to a new local location that is not linked to a cloud sync folder.

Step 1 – Open ProPresenter Settings

To begin, open ProPresenter. From the menu bar at the top left of your screen, choose ProPresenter > Settings > General.

This will open the General tab of your ProPresenter Settings where your current Active Workspace is listed.

Step 2 – Manage Your Workspaces

Under the Active Workspace section, click on the drop-down menu and choose Manage Workspaces.

In the Manage Workspaces window, you’ll see a list of your existing workspaces.

Step 3 – Duplicate Your Current Workspace

Highlight your current workspace, then click on the three-dot menu (⋯) at the bottom of the window and select Duplicate.

A new dialog box will appear prompting you to name your duplicated workspace. Enter a name of your choice and click Create.

This action creates a new copy of your workspace in a default local directory that is not automatically synced or backed up by any connected cloud service.

Step 4 – Verify Your Local Workspace

If the process will not complete, stop it and if you are on Mac, try the steps HERE and if you are on Windows, try the steps HERE before going back to Step 1. 

Once the duplication process is complete, confirm that your new workspace is selected as your Active Workspace in the General tab.

Your files are now stored locally, ensuring ProPresenter data integrity and avoiding potential syncing conflicts with cloud-based services.

If you continue to experience missing files or data-related issues after duplicating your workspace, please contact our Support team by clicking the Renewed Vision icon in the bottom right of this page for further assistance.