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Troubleshooting a .NET Error in ProPresenter

If you're seeing this error: "You must install .NET Desktop Runtime to run this application" when updating or launching ProPresenter, this may be due to the installer not detecting the correct version of the .NET Desktop Runtime on your computer.

Runtime Error .NET.png

 

Step 1: Download the Latest Version of ProPresenter

In many cases, simply installing the latest version of ProPresenter directly from our website can resolve the issue. You can download the most recent update here:

➡️ Download ProPresenter

 

Step 2: Install the Required .NET Desktop Runtime

If the error persists after updating, it may be necessary to manually install the correct .NET Desktop Runtime.

  1. Visit dotnet.microsoft.com.

  2. Navigate to the Downloads section.

  3. Locate the proper version of the .NET Desktop Runtime (make sure it matches the version required by ProPresenter).

  4. Download and install the .NET runtime file.

  5. Once installed, restart your computer and reinstall ProPresenter.

NET Installation.png

 

Still Experiencing Issues?

If you're still encountering the error after following the steps above, our support team is here to help. Please reach out using the link below:

🔧 Contact Support

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