How to Migrate from Existing ProPresenter+ to ProPresenter Subscription

  ProPresenter is available with a monthly or annual subscription. This subscription grants access to all releases of ProPresenter starting with version 17 and grants you access to our customer support team. This subscription can be bil...

macOS Sequoia Compatibility

Apple released macOS Sequoia (macOS 15.0) on Monday, September 15, 2024. Like you, we are excited to see the potential of this new OS in action. At the time of release our Development and Quality Assurance teams began the work of buildin...

ProPresenter Subscription

ProPresenter is available with a monthly or annual subscription. This subscription grants access to all releases of ProPresenter starting with version 17 and grants you access to our customer support team. This subscription can be billed...

Screen Configuration in ProPresenter

To Configure Screens in ProPresenter, you will click on "Screens" in the menu bar and click on “Configure Screens” to set up your outputs. You can also access this via the shortcut Option-Command-1 on Mac.      From this configuration w...

Setting Up Your ProPresenter Lyric Banner

The ProPresenter Lyric Banner is designed for seamless installation above a stage or on a wall. This guide walks you through the step-by-step process to safely and efficiently set up your lyric banner. For information on configuring ProP...

Using Looks to Show Different Screen Content in ProPresenter

The Looks window allows you to choose which layers visually appear on each audience screen you’ve setup. This could be used if you only wanted to show the media layer on one screen or not the other, only wanted to show messages on one s...

Adding a Planning Center Plan to ProPresenter

This is a five part series of articles covering the integration between Planning Center Services and ProPresenter 7. If you are still using ProPresenter 6, the majority of this information still applies, although the ProPresenter interfa...

Adding New Bible Translations

New Bible translations can be requested here. Before making a request, please check out this article to see if the translation you are looking for is already available.

Alpha Keying in ProPresenter

Alpha Keying in ProPresenter is beneficial to showing content within ProPresenter over live video when an external camera switching device is being used. Alpha keying is the best of the three different types of video keys, which include ...

Audio Outputs in ProPresenter

Audio Outputs are available to set up in the Audio tab of ProPresenter Settings. This tab shows the adjustable channel count, the Media Inspector audio output, the Main audio output, as well as SDI & NDI audio output. All of these output...

Audio Routing in ProPresenter

ProPresenter's audio engine allows for inputs from multiple audio devices to be routed in to any of up to 16 internal ProPresenter audio channels. These can then be routed out to the channels of a primary audio output device, as well as ...

AVG blocks media imports to ProPresenter 7 on Windows

If you have AVG AntiVirus Free software installed on your Windows computer, it may be blocking media imports to ProPresenter. We have reported this false positive to AVG, but we don't know if or when this issue can be resolved in their s...

Bible Translations Available for ProPresenter

Renewed Vision has partnered with various Bible publishers to provide direction integration with their Bibles and ProPresenter. Below, you will find a list of the Bibles available, both the free Bibles and the paid translations. Any paid...

Bitrate Requirements for Streaming to an RTMP Server

When setting up your capture settings in ProPresenter, it's important to make sure your live stream settings result in high quality and reliability based on your internet connection. This article includes the recommended video bitrate se...

Building your Playlist in ProPresenter

ProPresenter offers the freedom to have multiple libraries and the ability to use a presentation from any library in a single playlist.  More information on building a Library can be found here.   Here, we’ll look at how to take those pr...

Can I get the NIV 1984 translation?

As of 2012 we are no longer allowed to distribute the 1984 NIV to new customers. Zondervan has released an updated 2011 NIV and has required us to replace the 1984 version with this newer translation. We can no longer provide a copy of t...

Common Crash Issues on ProPresenter6

This article deals with our legacy product, ProPresenter 6. For the ProPresenter 7 Knowledge Base, click HERE. Mac First of all, if you are experiencing a crash on Mac, the first thing you want to do is to access the crash report so that...

Communication Devices in ProPresenter

Devices in ProPresenter (formerly known as the Communication Module) allow ProPresenter to communicate with external devices. Some devices are one-way, others are two-way. At this time, the only communications device available for Window...

Configuring ProPresenter for the ProPresenter Lyric Banner

This article covers the setup inside of ProPresenter to output to the ProPresenter Lyric Banner. For information on how to setup the physical hardware and process, use THIS ARTICLE. System Configuration Before launching ProPresenter, ver...

Connecting ProPresenter to Planning Center Online

This is a five part series of articles covering the integration between Planning Center Online and ProPresenter 7. If you are still using ProPresenter 6, the majority of this information still applies, although the ProPresenter interface...

Connecting to ProPresenter Control

This article covers how to connect any instance of ProPresenter, version 7.9.1 and above, to ProPresenter Control. To learn more about how to use ProPresenter Control, please see the article HERE. The first step to connecting ProPresente...

Converting a Planning Center Song Sequence Into a ProPresenter Arrangement

This is a five part series of articles covering the integration between Planning Center Online and ProPresenter 7. If you are still using ProPresenter 6, the majority of this information still applies, although the ProPresenter interface...

Create a Multiviewer Output in ProPresenter

ProPresenter comes with the powerful ability to output to multiple screens at once. In a large production setup, these outputs would normally go through a video system that is connected to a dedicated multiviewer for the video director t...

Creating and Using Playlist Templates in ProPresenter

If you use a similar flow of content week after week, ProPresenter makes it easy to streamline your setup with Playlist Templates. These templates let you pre-define the structure of your service—including headers, placeholders, and even...

Custom Key Mapping

Starting with ProPresenter 7.7, you can now create custom keyboard shortcuts within ProPresenter. You must have a ProPresenter+ active to at least September 13, 2021 to receive this update. Custom key mapping will allow you to create you...

Devices: AMP

Grassvalley AMP (Advanced Media Protocol) allows a video switcher to control ProPresenter. We only support a limited number of controls via AMP, but it gives you basic control over the content of a playlist in the Media Bin. Click the + ...

Devices: CITP

CITP is a media server protocol that allows lighting consoles to import thumbnails or low-resolution streaming video to use in the lighting console for visualization. ProPresenter only supports sending thumbnails. CITP uses a lot of band...

Devices: DMX

ProPresenter is able to be controlled by a lighting console via DMX or Art-Net, just like any other lighting fixture. We do not currently support sACN. To access the settings for DMX, you will head to the Devices tab of settings (Click o...

Devices: GlobalCache

GlobalCache is a network protocol that allows you to use GlobalCache-enabled hardward over the network to control all kinds of hardware. The most basic use is to send a command from ProPresenter to a GlobalCache device that then sends IR...

Devices: MIDI: ProPresenter Setup

The following is a set of articles explaining how to set up and use the MIDI communication protocol to send or receive commands with ProPresenter. They cover two portions of this setup: the system level setup, and the ProPresenter level ...