How can we help?

Have confidence in your productions with exceptional 7-day a week support.

ProPresenter

Devices: RossTalk

Please note that RossTalk connections are only available on macOS. Windows only supports MIDI devices at this time.For more information on other Communication Devices available in ProPresenter please visit this article.  RossTalk allows ...

Edge Blending in ProPresenter

Edge blending consists of two or three overlapping projected images that have the overlapping regions adjusted to create a seamless blend.  This can be accomplished digitally in ProPresenter by using our Edge Blending feature.    You wil...

Extra Line Returns after ProPresenter 6 Migration for Windows

In ProPresenter 6 for Windows, line returns at the beginning/end of a text element were incorrectly ignored which caused issues when importing into ProPresenter 6 for Mac.  In the new version of ProPresenter, both versions of the softwar...

Granting Camera and Mic permissions for ProPresenter 7

ProPresenter 7 on Mac may ask you to grant permission to access the Camera and Microphone when launching the app for the first time. In order for this process to work properly, you need to turn the Audience and Stage outputs off by click...

Graphics vs Video Outputs

When working with more than 2 outputs from ProPresenter 7 (such as two auditorium outputs, a stage display, and a hallway feed), we recommend using VIDEO-based outputs rather than using GRAPHICS outputs. GRAPHICS outputs are seen by your...

Guide to Using Themes in ProPresenter

Themes in ProPresenter allow you to apply consistent styles—like text formatting, shapes, and media across multiple slides in your presentation. Accessing the Theme Editor:There are two ways to access it:Click the More button in the tool...

Guide to Using Transitions in ProPresenter

What Are Transitions?Transitions are the tools used to create presentations where slides or media move, dissolve, or shift between elements with seamless fluidity.ProPresenter offers several ways to apply transitions, from a single globa...

Holman Christian Standard Bible no longer available

As of July 30, 2020 we are no longer selling the Holman Christian Standard Bible. We have been asked by the publisher to cease sales at this time. The Christian Standard Bible was released in 2017 to replace the HCSB. We have been allowe...

How to Add Stickers to a Slide in ProPresenter

OverviewStickers are animated graphics you can drop onto any slide in ProPresenter to add emphasis, energy, and fun. Common uses include circling or underlining a key word, adding arrows, or highlighting a point as you speak.Stickers com...

How to Add Text Animations to a Slide

OverviewText animations were introduced in ProPresenter 22. Text animations build a slide's text in a character, word, or line at a time. You can add one to a text object as a Build In from the Build tab of the Editor, or you can apply o...

How to Add/Remove Seats to Your ProPresenter Subscription

If you need to add additional Presenter or Cloud Editor seats to your existing ProPresenter subscription or remove a seat (or more) from your existing ProPresenter subscription, you will first need to log on at accounts.renewedvision.com...

How to Choose Which ProPresenter Cloud Plan is Right for You

Every ProPresenter subscription comes with Cloud storage included, and additional storage plans are available if your organization needs more room. This article walks through the available plans and the questions to ask when deciding whi...

How to Clear To A Logo

OverviewIn ProPresenter Versions 21.4 and older, there was an option to add a Logo in General Settings. The Clear to Logo button sat just below the preview window (see image below). This button and the ability to add a Logo have been rem...

How to Connect the ProPresenter Remote App

Looking for help with ProPresenter Remote Classic? Click here.If you’d like to control your presentation from a mobile device, the ProPresenter Remote app makes it easy—as long as it’s properly connected. Remember a minimum of ProPresent...

How to Create a Cloud Workspace

With ProPresenter Cloud, you can create Cloud workspaces that automatically sync across all devices signed into your organization.Cloud workspaces make it easy for teams to collaborate, ensuring that presentations, media, playlists, and ...

How to Create a Countdown for an Audience Screen

This article is Part Two of a series of articles on using timers on Audience Screens and Stage Screens. Since all of these features are interconnected, each article references topics covered in other articles. Use the links below to navi...

How to Disable Screens

OverviewBeginning in ProPresenter v22, you now have the ability to disable a screen so ProPresenter stops rendering it. This saves your computer's rendering resources. Before, every configured screen was rendered all the time, including ...

How to Display Copyright Information in ProPresenter

Displaying Copyright Information in ProPresenterIf your church uses a CCLI license to project, print, or reproduce lyrics, displaying copyright information is a mandatory part of the CCLI terms and conditions. ProPresenter makes it easy ...

How to Downgrade from ProPresenter v22

ProPresenter 22 introduced major changes under the hood to support features like ProPresenter Cloud. Because of those changes, going back to ProPresenter 21.4 takes more effort than downgrading between earlier versions. If you’re here be...

How to Download the ProPresenter 7 Sample Content

Welcome to ProPresenter 7! Are you ready to start taking a look around and getting familiar with the program? We've got some sample content (including some free media just for trying the program!) available that you can install during th...

How to Get Beta Updates in ProPresenter

ProPresenter can notify you when a beta build is available. Beta builds are published more often than release builds and include features and improvements that are still in quality review. This is also how you join a public beta. If you ...

How to Integrate Amazing with ProPresenter

OverviewThe Amazing integration brings a service your kids ministry team built in APlay into ProPresenter as a ready-to-run playlist. Teaching slides, worship, Bible story videos and audio arrive in order, with nothing to rebuild. Slide...

How to Keep Computers in Sync with Cloud

With Cloud, you can collaborate across multiple computers by syncing them to the same Cloud workspace. This keeps presentations, media, playlists, themes, macros, props, timers, and messages up to date across every computer in your organ...

How to Link Multiple Licenses to the Same Account

If you have more than one license that you would like to manage from the same account in the Renewed Vision Account Manager, you will need to create multiple organizations in the Account Manager. Once you have created an account and eith...

How to Make Changes to Your Cloud Account

You can view and manage your organization's Cloud storage and Cloud workspaces from the Renewed Vision Account Manager at accounts.renewedvision.com. This article covers how to view your storage, delete Cloud workspaces, and upgrade or d...

How to Manage Your Bibles

 You can manage which devices are using active seats of ProPresenter from the Renewed Vision Account Manager. You will need to be logged into accounts.renewedvision.com and then click on "Manage Bibles."  Once you are in the Bible Manage...

How to Manage Your ProPresenter Seats

 You can manage which devices are using active seats of ProPresenter from the Renewed Vision Account Manager. You will need to be logged into accounts.renewedvision.com and then click on the seat count from the Account Manager Dashboard....

How to Prevent ProPresenter Files from Syncing to Cloud Services

This article covers how to ensure your ProPresenter data is stored locally on your computer instead of syncing through cloud services such as OneDrive, iCloud Drive, Dropbox, or Google Drive. ProPresenter’s data structure works best when...

How to Purchase ProPresenter

Note: This article is written for those who are wanting to ProPresenter for the first time. If you have an existing ProPresenter license, you will need to go through the process HEREIf you are attempting to purchase ProPresenter from ins...

How to Request a Two Week Trial for ProPresenter

A Trial Request can be made by visiting accounts.renewedvision.com, by creating an account and then clicking 14-Day Free Trial under ProPresenter on the Account Manger Dashboard.Please note that this trial is for 14 days and starts as so...